FAQ

🧸 Products

Are your toys safe for babies?

Yes! All our toys are carefully selected to meet safety standards. We prioritize non-toxic materials and age-appropriate designs to keep your little ones safe during play.

What age groups are your products suitable for?

We carry products for newborns through toddlers (0–3 years). Each product listing includes recommended age ranges to help you choose the right item.

📦 Orders & Shipping

How long does shipping take?

Orders typically arrive within 7–14 business days. You'll receive a tracking number by email once your order has shipped.

Do you ship across Canada?

Yes! We ship Canada-wide. Free shipping may be available on qualifying orders — check our shipping policy for details.

🔄 Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery for unused items in their original packaging. Please contact us to initiate a return.

My item arrived damaged — what do I do?

We're so sorry! Please email us with a photo of the damaged item within 7 days of delivery and we'll make it right.

💳 Payments

What payment methods do you accept?

We accept all major credit cards, PayPal, and Shop Pay for a fast and secure checkout experience.